Terms & Conditions

Welcome to our website. By accessing or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform. If you do not agree with any part of these terms, kindly refrain from using our website or services.

1. Acceptance of Terms

By visiting our website, purchasing products, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

We reserve the right to modify or update these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to place an order or use our services.

  • If you are accessing our site on behalf of a company or organization, you represent that you are authorized to do so.

3. Use of Website

  • You agree not to misuse or abuse our website and services.

  • You shall not engage in any activity that harms the website, slows performance, or compromises security.

  • Any unauthorized use, including mining data, scraping, or hacking, is strictly prohibited.

4. Product Information

  • We strive to display accurate product details, images, and prices.

  • However, minor variations may occur due to screen settings, lighting, or manufacturing changes.

  • We reserve the right to modify product information without prior notice.

5. Pricing & Payments

  • All prices listed on the website are final and inclusive/exclusive of taxes (as applicable).

  • We reserve the right to change prices at any time without notice.

  • Payments must be made through the accepted payment methods available at checkout.

  • Orders may be cancelled if payment is not successfully completed.

6. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We may refuse or cancel an order for reasons including:

    • Product unavailability

    • Incorrect pricing or errors

    • Suspicious or fraudulent activity

    • Failure to meet eligibility criteria

  • On successful order placement, you will receive an order confirmation by email/SMS.

7. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary based on your location and courier partners.

  • We are not responsible for delays caused by unforeseen circumstances such as weather, strikes, or transport issues.

  • Risk of loss passes to you once the order is shipped.

8. Return, Exchange & Refund

Please refer to our Refund & Return Policy for detailed information.

By placing an order, you agree to the conditions mentioned there.

9. User Responsibilities

You agree to:

  • Provide accurate and updated information while placing an order or creating an account.

  • Maintain confidentiality of your account login credentials.

  • Notify us immediately in case of unauthorized account access.

We are not responsible for losses caused due to misuse of your login details.

10. Intellectual Property Rights

  • All content on the website including text, images, logos, graphics, and designs is our property or licensed to us.

  • You may not copy, reproduce, distribute, or exploit any content without our written permission.

11. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the product or service.

12. Third-Party Links

  • Our website may contain links to third-party sites for convenience.

  • We are not responsible for the content, policies, or practices of those websites.

  • Visiting third-party sites is at your own risk.

13. Prohibited Activities

You are strictly prohibited from:

  • Illegal activities

  • Fraudulent transactions

  • Using bots, scripts, or automated systems

  • Posting harmful, abusive, or offensive content

  • Attempting to breach website security

Violation of these rules may result in account termination or legal action.

14. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.

15. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be resolved under the exclusive jurisdiction of courts located in Tamil nadu.

16. Contact Information

For questions or concerns regarding these Terms & Conditions, feel free to contact us:

Email: Info@robago.in

Phone: 90032 20322